Independent retailers are a tough bunch. But there are still challenges to face. That’s why ecommerce has to be a part of every retailer’s armoury.



Retail - overview

宝贝求我我就停下来,你快一点好不好我快要到了How to attract customers and make a success of being a small independent retailer, whether on the high street, selling online or both.

An archway made of red white and blue balloons on a sunny day

How to set up a pop-up business

Simon Pitkeathley, chief executive of regeneration agency Camden Town Unlimited, explains how to set up a pop-up business

Symbol of a shopping trolly on a computer key representing online shopping and ecommerce

Selling on eBay and Amazon

宝贝求我我就停下来,你快一点好不好我快要到了 Amazon and eBay offer huge opportunities for small firms trading online. Chris Dawson, finds out what the future holds for small firms trading online.

Shop neon

The five principles of retail

If you are running a retail business - whether bricks and mortar or online - there are five core principles you need to adhere to.

A street scene

Customer service lessons for retailers

It can be tough for small retailers on the high street. Customers are looking for bargains and retailers need to respond to changing customer needs.

Customer holding a chip and PIN machine while using their credit card

How to sell more to your retail customers

宝贝求我我就停下来,你快一点好不好我快要到了 While many businesses put a lot of effort into trying to attract new customers, they risk missing the chance to sell more to existing customers.

Woman on the phone while using her laptop to talk to a customer in her ecommerce store

Marketing your ecommerce store

Chris Barling shares eighteen valuable tips for attracting visitors to your ecommerce website and maximising your sales potential online.